Adviceline
Adviceline Freephone: 0808 278 7909
You can get advice by calling us Monday to Friday 9.00am – 5.00pm.
Calls to our adviceline are answered by our trained volunteer advisers. They will ask you questions about you and your situation to determine the best advice for you. They will explain your options so you can make your own informed decisions about your situation.
We aim to resolve your issue when you call us but we may advise you to take some action and then contact us again. After talking to you we may believe it is best for you to come for a pre-arranged appointment at our office or one of our community locations.
Citizens Advice Oxford holds Advice Quality Standard accreditation. For more information, visit https://asauk.org.uk/advice-quality-standard/.
In Person
If you have difficulty using Adviceline or emailing, you can call into the following centres where one of our volunteers will be able to talk to you and find the best way forward for you:
Oxfordshire County Library, Queen Street, Westgate, Oxford OX1 1DJ
Monday and Wednesday
10am to 1pm
Cutteslowe Community Centre, 31 Wren Road, Oxford OX2 7SX
Wednesday
Drop in: 1pm-3pm
By appointment: 3pm-4pm
Bullingdon Community Centre, Peat Moors, Headington, Oxford OX3 7HU
Thursday
Drop in: 10am-12pm
By appointment: 12pm-1pm